We GUARANTEE a 48-hour turnaround from the time we receive your data. In most cases, we can do it within 24 business hours.
You enter your billing data into your computer just as you do now. Then transmit the data via SFTP site, or Web portal dashboard anytime: 24 hours a day, 7 days a week. You may also choose to ship your data on a disk.
Your encrypted data is retrieved and placed into your custom statement map where it is processed for printing. Your data is checked a minimum of three times throughout the process. Next, your documents are printed on our high-speed laser printers.
Your statements, bills, or letters are folded and inserted with a return envelope (and any inserts you provide us) into a double or jumbo window envelope.
Your mail is pre-sorted with clean postal addresses and bar-coded for faster delivery.
Your job is delivered to the USPS for timely distribution to your customers.
After all processing is completed, you will receive itemized reports detailing quantities, dates and addressing notes.
NCOA processing searches your database for the individuals, families, and businesses that have moved and filed a change of address with the USPS® in the last 48 months. NCOA is also available for address changes filed in the most recent 12 months. The 48-month service is recommended for any list that has not been updated in over a year.
Eliminate unnecessary hassles, inconsistent quality, productivity losses, and unwarranted costs with a single, fully automated, integrated solution from Moonlight BPO.
Demanding service level agreements and tight deadlines require automation as a critical component of any successful, fast-paced print and mail operation. With ever-narrower print windows and the need for constant status updates, human interaction can actually jeopardize the integrity of the process and hinder performance. Using a correctly-configured and automated front-to-finish system dramatically improves processing efficiencies and provides an accurate, reliable, and cost effective solution.
Moonlight BPO's technology lets you set up a print and mail application once, then initiate and deploy it repeatedly without further manual intervention. This distinctive technology is based on over 20 years of lean manufacturing and document production experience. It provides a true front-to-finish suite of solutions integrated into a unified, fully automated document production system for all your mission-critical communications. Moonlight BPO optimizes the entire process including file receipt and validation, document composition, address management, production and tracking, output management and delivery across multiple channels into a continuous stream of interconnected solutions.
This touch-less work flow delivers highly personalized communications across multiple channels. It is a fully automated, integrated solution spanning key operations from data receipt and verification to document composition to address management. A SQL database provides secure access to data for internal or external integration coupled with checks and balances to ensure that every step in the process is accounted for.