This Policy applies to information Moonlight BPO collects on or through the Site, by email, text, or other electronic messages between you and the Site, or from third-parties in connection with the Services. It does not apply to information collected by Moonlight BPO off-line or through any other means.
Please read this Policy carefully to understand Moonlight BPO’s practices regarding your information. If you do not agree to this Policy, please do not access or use the Site. Moonlight BPO reserves the right to make changes to this Policy from time to time at its sole discretion. Your use of this Site will be subject to the most current version of this Policy at the time.
THIRD-PARTY WEBSITES AND APPLICATIONS
Moonlight BPO engages third-party service providers who may operate domains or applications accessible through the Site. Any information collected through such third-party domains or applications may be subject to the privacy policies of the third-party operators, which may employ different data collection, use, disclosure, and security procedures than Moonlight BPO employs. Moonlight BPO is not responsible for the content or practices, including privacy-related practices, of non-Moonlight BPO websites accessible through the Site.
COLLECTION OF INFORMATION
Moonlight BPO collects several types of information from and about users of the Site, including:
Information by which you may be personally identified, such as your name, mailing address, email address, telephone number, job title, employer, or other contact information (“Personal Information”);
Information that is about you but does not identify you individually, such as services you are interested in; and
Information about your Internet connection, the equipment you use to access the Site, and usage details, including but not limited to IP addresses, times and dates of visits to the Site, and information collected through tracking technologies.
Moonlight BPO collects this information:
Directly from you when you provide it to Moonlight BPO;
Automatically as you navigate through the Site; and
From third parties, for example, Moonlight BPO’s clients, business partners, or service providers, some of whom may operate third-party domains and applications accessible through the Site.
INFORMATION YOU PROVIDE TO MOONLIGHT BPO
The information Moonlight BPO collects on or through the Site, including through its clients and third-party service providers, may include:
Information that you provide by filling in forms on or through the Site. This includes information provided at the time of requesting a quote, registering to use the Site, reporting a problem with the Site, or subscribing to or using the Services.
Records and copies of your correspondence (including email addresses), if you contact Moonlight BPO.
Bank statements, utility bills, medical statements, and similar documents containing your Personal Information and other information that are provided through the Site by Moonlight BPO’s clients.
Details of transactions you carry out through the Site and of the fulfillment of your orders and requests for Services.
Your search queries on the Site.
INFORMATION MOONLIGHT BPO COLLECTS THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGIES
As you navigate through and interact with the Site, Moonlight BPO may use automatic data collection technologies to collect certain information about your equipment, and browsing actions and patterns, including:
Details of your visits to the Site, which may include traffic data, location data, logs, and other communication data, and the pages or materials that you access and use on the Site.
Information about your computer and Presenter connection, including your IP address, operating system, and browser type.
Information about your interaction with the Site over time, including the frequency of your visits to the Site or your transactions through the Site.
The information Moonlight BPO collects automatically may include Personal Information or Moonlight BPO may maintain it or associate it with Personal Information collected in other ways or received from third parties. This helps Moonlight BPO to improve the Site and to deliver a better and more personalized service, including by enabling Moonlight BPO to estimate the Site’s audience size and usage patterns, speed up your searches, and recognize you when you return to the Site.
The technologies Moonlight BPO uses for this automatic data collection may include “cookies” and other similar technologies, such as web beacons, pixel or gif tags, and action tags. You may choose to decline or disable cookies if your web browser permits, but doing so may affect your ability to access or use certain features of the Site.
HOW YOUR INFORMATION IS USED
Moonlight BPO uses the information that it collects about you or that you provide as described in this Policy, including any Personal Information:
To present the Site and Services to you, and to provide you with Services or information you request;
To create an account to enable you to access certain features of the Site;
To facilitate transactions on or through the Site;
To process and respond to your specific inquiries, requests, and comments, and to otherwise administer Moonlight BPO’s relationship with you;
To measure your interaction with the Site;
To provide you with notices about your account, including expiration and renewal notices, and to notify you about changes to the Site or Services;
To develop, deliver, and improve Moonlight BPO’s products and services;
To carry out Moonlight BPO’s obligations and enforce its rights arising from any contracts entered into between you and Moonlight BPO, including for billing and collection;
To fulfill any other purpose for which you provide information;
In any other way Moonlight BPO may describe when you provide the information;
For any other purpose with your consent.
DISCLOSURE OF YOUR INFORMATION
Moonlight BPO may disclose aggregated information about Site users without restriction. Moonlight BPO may disclose Personal Information that it collects or that you provide as described in this Policy:
To its subsidiaries and affiliates;
To contractors, service providers, and other third parties Moonlight BPO uses to support the Site and its business, and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which Moonlight BPO discloses it to them;
To a successor or potential successor in the event of a proposed or actual merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Moonlight BPO’s assets in which Personal Information held by Moonlight BPO about its Site users is among the assets transferred;
To fulfill the purpose for which you provide it;
For any other purpose disclosed by Moonlight BPO when you provide the information;
With your consent.
Moonlight BPO may also disclose your Personal Information:
To comply with any court order, law or legal process, including responding to any government or regulatory request.
If Moonlight BPO believes disclosure is necessary or appropriate to protect the rights, property, or safety of Moonlight BPO, its members, or others.
YOUR CHOICES WITH RESPECT TO YOUR INFORMATION
Moonlight BPO recognizes and appreciates the importance of responsible use of information collected on this site. Moonlight BPO provides or directs you to the following mechanisms to give you control over your information:
Notifications and Communications from Moonlight BPO. If you do not wish to have your contact information used by Moonlight BPO to promote its Services, or to provide you with automatic notifications related to activity on the Site, you can opt-out by logging into your account and adjusting your preferences, indicating your preference at the time of registration, or using the applicable feature at the bottom of a bulk email communication, or by contacting Moonlight BPO directly.
ACCESS TO YOUR INFORMATION
You may request access to your Personal Information and information about Moonlight BPO’s collection, use, disclosure, retention and deletion of your Personal Information by submitting a written request to the contact information noted below. You may be required to pay a reasonable fee for access to your Personal Information.
Attn: IT Manager
2491 N.E. Twin Knolls Drive, Suite 102
Bend, Oregon 97701
Moonlight BPO takes reasonable steps to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where Moonlight BPO has given you (or where you have chosen) a password for access to certain parts of the Site, you are responsible for keeping this password confidential.
Unfortunately, the transmission of information via the Internet is not completely secure. Although Moonlight BPO does its best to protect your Personal Information, Moonlight BPO cannot guarantee the security of your Personal Information transmitted to the Site. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
CHANGES TO THIS POLICY
It is Moonlight BPO’s policy to post any changes to this Policy on this page. If Moonlight BPO makes material changes to how its treat Site users’ Personal Information, Moonlight BPO will notify you by email to the email address specified in your account or through a notice on the Site’s home page. The date this Policy was last revised is identified at the top of the page. You are responsible for ensuring Moonlight BPO has an up-to-date active and deliverable email address for you, and for periodically visiting the Site and this Policy to check for any changes.
QUESTIONS OR COMMENTS
If you have questions or comments about this Policy and Moonlight BPO’s privacy practices, please contact Moonlight BPO at the contact information listed above.